Last Updated: [Insert Date]

Welcome to Kitchen Textiles (“us”, “we”, or “our”) at uskitchentextiles.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or purchasing from our site, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and services are intended for customers aged 18+ who reside in our service areas (excluding certain Asian regions and remote areas). You represent that you have legal capacity to enter binding contracts.

1.2 Intellectual Property Rights

All content on this site, including text, images, logos, and product designs, is our exclusive property or licensed to us, protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Conduct

You agree not to:

  • Use our site for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with site functionality
  • Submit false information when ordering

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our premium kitchen and dining textiles (including aprons, oven mitts, table linens, and other listed items). However, slight variations in color or texture may occur due to monitor settings or natural material characteristics.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Custom and Personalized Items

Custom-made products cannot be returned unless defective. You are responsible for providing accurate specifications for personalized items.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for any reason, including suspected fraud or unauthorized resale.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and authorized.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to material costs or currency fluctuations. Sale prices apply only during the specified period.

4. Shipping and Delivery

4.1 Processing Time

Orders are hand-packed within 1-2 business days after payment confirmation.

4.2 Shipping Options

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after dispatch)

4.3 International Orders

Customers outside the US are responsible for:

  • Customs duties and import taxes
  • Compliance with local import regulations
  • Potential delivery delays beyond our control

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unused items in original condition with tags attached. Non-returnable items include:

  • Used or washed products (table linens, napkins, towels)
  • Personalized/custom-made items
  • Clearance items marked “Final Sale”

5.2 Return Process

To initiate a return:

  1. Email [email protected] with your order number and reason
  2. Wait for RMA authorization (within 2 business days)
  3. Ship items to: Kitchen Textiles Returns, 4188 Prudence Street, Detroit, US 48219

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect returns. Original shipping fees are non-refundable.

5.4 Damaged Items

Contact us immediately with photos if you receive damaged goods. We’ll arrange replacement or refund at no cost to you.

6. Limitations of Liability

To the fullest extent permitted by law:

  • We are not liable for incidental or consequential damages
  • Our total liability is limited to the purchase price of the product
  • We are not responsible for delays caused by carriers or customs
  • We disclaim all warranties except those explicitly stated

7. General Provisions

7.1 Privacy

Your use of our site is subject to our Privacy Policy, which explains how we collect and use your information.

7.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

7.3 Governing Law

These terms are governed by Michigan law. Disputes shall be resolved in Detroit courts.

7.4 Contact

For questions about these terms, contact us at [email protected] or 4188 Prudence Street, Detroit, US 48219.